FAQ
You got questions? We got answers.
Where do you ship to?
Bitecoinz ships everywhere in the United States, including Alaska and Hawaii.
We do not ship internationally just yet.
How long will it take for my order to arrive?
How much does shipping cost?
We offer free standard shipping on all domestic orders $35+! Under $35, your shipping rate is calculated at checkout.
How can I check the status of my order?
What payment methods does Bitecoinz accept?
What is your return policy?
Oh no, my pup broke the item! What can I do?
We understand some pups may get excited with our items and chew them up. Unfortunately, this is considered a part of regular wear and tear, and isn't a defect on our part. Feel free to reach out to sup@bitecoinz.com to see what we can do for you.
What materials are Bitecoinz made of?
Bitecoinz Classic is crafted from FDA-approved material, ensuring that it's not only durable and long-lasting but also safe for your beloved canine companion to chew and play with.